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IT-Support Engineer (m/f/x)
For our subsidiary BAUER Egypt S.A.E. in Egypt we are searching for a new IT team member as IT-Support Engineer (m/f/x).
req2224
Berufserfahrene
IT / Elektrotechnik
Ägypten
Cairo
BAUER Spezialtiefbau GmbH
Das erwartet Sie in Ihrer neuen Rolle:
- Provide L2 and L3 front-end support for various software applications and systems
- Deliver exceptional software support, resolving technical problems efficiently and effectively
- Address and resolve issues on client devices, ensuring minimal downtime and disruption
- Maintain detailed and accurate documentation of support activities and solutions provided
- Conduct remote problem-solving sessions to assist clients with technical issues
Damit überzeugen Sie uns:
- Bachelor's and/or Master’s degree in Computer Science, Information Technology or equivalent education
- Relevant working experience in providing L2 and L3 front-end support incl.
- Strong background in software support and troubleshooting incl. a service-oriented personality
- Experience in handling client problems and delivering effective solutions
- Ability to communicate fluently in English, both speaking and writing
Das bieten wir Ihnen:
- Attraktives Vergütungspaket
- Moderne Soft- und Hardware
- Internationales Team mit Kollegen auf verschiedenen Kontinenten
- Hohe Entscheidungs- und Gestaltungsfreiheit
- Individuelle Weiterbildungsmöglichkeiten
Kontakt:
Marco Fischer, +49 (8252)97-3546